Enterprise Data Warehouse for Primary & Community Care

• The Challenge: A large community healthcare provider needed enterprise-level analytics but was unable to extract meaningful data from its 500-million-row TPP SystmOne Electronic Patient Record.
  
  

• My Solution: As a Technical Architect, I designed and developed a fully automated data warehouse pattern on Azure, creating a novel ETL process to pull and harmonise data from multiple EPR instances and the Electronic Staff Record (ESR).
  
  

• The Outcome: The solution delivered critical activity and clinical dashboards to the organisation for the first time, enabling proper data-driven management across its entire enterprise.
  
  

Driving National-Scale Clinical Data Strategy

• The Challenge: National clinical registries for critical conditions like burns and haemophilia lacked a standardised approach to data quality, warehousing, and security.
  
  My Solution: As Operations Manager, I architected and implemented a unified "safe haven" framework for data management across multiple national registries and spearheaded the strategy to achieve ISO 27001 accreditation.
  
  
• The Outcome: These initiatives significantly improved data quality and availability for national clinical research and dramatically enhanced the organisation's security and governance posture.
  
  

Architecting a Unified Health Record for 3.1 Million Citizens

• The Challenge: As part of a £6 million initiative, the Greater Manchester Combined Authority needed to connect the fragmented health and social care records of its 3.1 million citizens.
  
  My Solution: As the lead integration consultant, I project-managed data pipelines between multiple NHS Trusts and GP practices, designed the secure connectivity patterns, and helped resolve critical information governance blockages.
  
  
• The Outcome: My work was foundational to the creation of the GM Shared Care Record, creating a single, unified view of the patient to improve care across an entire region.
  
  

Commercialising Clinical Audit Systems

• The Challenge: Critical care units across the NHS lacked a consistent, commercially viable way to audit clinical performance.
  
  
• My Solution: I designed, developed, and managed Midas.Net, an enterprise-wide electronic clinical audit architecture. I sold and rolled this out to 20 critical care units nationally.
  
  
• The Outcome: The system I built generated over £900,000 in revenue while delivering substantial operational savings and improving data quality for the NHS.

Thought Leadership & Publications

Beyond hands-on architecture, I enjoy exploring the intersection of business, psychology, and technology. For nearly a decade, I was a regular columnist for the Journal of Aesthetic Nursing, where I wrote 74 articles on these topics.